Updated May 14, 2026
How to Set Up a Conversion Pop-Up
Popups appear as a modal overlay on your store pages and can be used to promote offers, collect attention, or drive conversions.
Step 1: Go to Promotions
From your dashboard, click Promotions and then open the Popups tab.
Step 2: Create a new popup
Click New Popup and choose a type:
Page popup: appears after the page loads (on a delay you set).
Exit-intent popup: appears when a visitor moves their cursor toward the browser top, indicating they are about to leave. Desktop only.
Step 3: Configure the content
Content: write your popup message using the rich text editor (up to 4000 characters).
Button text and link: the CTA inside the popup.
Step 4: Set display rules
Frequency: show once per session (default), once per page view, or every time the page is visited.
Start and end date: set the active window.
Step 5: Target specific pages
Restrict the popup to specific products, apps, blog articles, or course lessons, or show it across your entire storefront.
Step 6: Save and enable
Toggle the popup to Active and it will start showing based on the rules you configured.