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Updated May 14, 2026

How to Set Up a Conversion Pop-Up

Popups appear as a modal overlay on your store pages and can be used to promote offers, collect attention, or drive conversions.


Step 1: Go to Promotions


From your dashboard, click Promotions and then open the Popups tab.


Step 2: Create a new popup


Click New Popup and choose a type:


  • Page popup: appears after the page loads (on a delay you set).

  • Exit-intent popup: appears when a visitor moves their cursor toward the browser top, indicating they are about to leave. Desktop only.


Step 3: Configure the content


  • Content: write your popup message using the rich text editor (up to 4000 characters).

  • Button text and link: the CTA inside the popup.


Step 4: Set display rules


  • Frequency: show once per session (default), once per page view, or every time the page is visited.

  • Start and end date: set the active window.


Step 5: Target specific pages


Restrict the popup to specific products, apps, blog articles, or course lessons, or show it across your entire storefront.


Step 6: Save and enable


Toggle the popup to Active and it will start showing based on the rules you configured.

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